Overview To begin processing payments and receiving payouts, federal regulations require all Worldpay and Payrix merchants to complete the "Know Your Customer" (KYC) verification process. This ensures the security of the financial network and confirms the legitimacy of your business.
Required Documentation Before you begin, ensure you have digital copies (PDF or high-quality JPEG) of the following:
Government-issued ID: A valid Driver’s License or Passport for all owners with 25% or more equity.
Proof of Business: An IRS SS-4 Confirmation Letter (EIN Assignment) or your most recent Business License.
Bank Verification: A voided check or a bank letter confirming the account and routing numbers for your settlements.
Steps to Upload
Log in to your Payrix Portal.
Navigate to Account Settings > Compliance.
Click the "Verify Identity" button.
Upload your documents into the corresponding slots.
Click "Submit for Review."
What to Expect Next Our Compliance Team typically reviews documents within 1–2 business days. You will receive an email notification once your status changes from "Pending" to "Verified."
Common Issues
Expired ID: Ensure your identification is not expired, or the system will automatically reject the upload.
Mismatched Address: The business address on your bank letter must match the address provided during your initial application.
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